The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected].
Description
Overview
We are seeking a highly skilled Project Manager to serve as an internal resource and be responsible for leading and managing complex IT projects from initiation to completion in adherence to the department's processes and governance.
The successful applicant will have a hybrid work arrangement from our downtown NY headquarters, and the position's starting annual salary range is $105,000 - $115,000, with a 10% annual incentive opportunity.
Named one of the 50 best nonprofits to work for by the Nonprofit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
ESSENTIAL FUNCTIONS
- Lead the planning, execution, and delivery of IT projects, ensuring adherence to project scope, timelines, and budget constraints.
- Define project objectives, requirements, and success criteria in collaboration with stakeholders.
- Develop detailed project plans, schedules, and resource allocation plans to ensure timely and efficient project delivery.
- Provide regular reporting on project status to manager and executive team and escalate issues accordingly.
- Provide input to continual improvement efforts related to the department's governance - policies, procedures, and guidelines.
- Monitor project progress, performance metrics, and key milestones, providing regular updates to stakeholders and senior management.
- Manage project budgets, track expenses, and report project financials to stakeholders.
- Identify and mitigate project risks, issues, and dependencies to minimize project disruptions and delays.
- Facilitate communication and collaboration among project stakeholders, ensuring alignment of project goals and expectations.
- Lead and motivate cross-functional project teams, providing guidance, support, and direction throughout the project lifecycle.
- Assist with the development, implementation and adherence to PMO processes and policies utilizing project management best practices related to processes, methods, tools, guidelines and standards.
- Assist with the management of the overall IS Portfolio including facilitating meetings, tool administration/update and report generation.
- Conduct post-project reviews and lessons learned sessions to identify areas for improvement and best practices.
- Stay informed about industry trends, emerging technologies, and best practices in project management to continuously enhance project delivery capabilities.
- Ensure confidentiality; adhere to AAA's information security and data privacy policies, procedures, and practices.
- Demonstrate regular, reliable, predictable job attendance and attend meetings and training sessions.
EDUCATION & EXPERIENCE
Bachelor's Degree in Computer Science or related field or an equivalent mix of education and Informational Technology experience; minimum of 7 years of related work experience; including a minimum of 4 years working in the role of Project Management; experience managing multiple projects concurrently; or equivalent mix of education and experience.
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of project management methodologies, tools, and techniques (e.g., Agile, Waterfall, Scrum, PMBOK).
- Proficiency in project management software (e.g., Microsoft Project, Jira, Asana).
- Ability to effectively communicate with technical and non-technical stakeholders.
- Skill in negotiation and conflict resolution to manage stakeholder expectations and resolve issues.
- Knowledge of IT infrastructure, software development lifecycle, and emerging technologies.
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.