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IS Linux Systems Administrator

Location: New York, NY, United States
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The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected].

Description

Overview
The American Arbitration Association, the leader in alternative dispute resolution, is a dynamic and innovative organization dedicated to leading the world in providing innovative measures to prevent, mitigate, and resolve disputes fairly and efficiently. We seek a highly skilled and motivated Linux Systems Administrator to join our IS team. If you are passionate about technology, have a keen eye for detail, and enjoy troubleshooting complex IT issues, we want to hear from you.

The successful applicant will work from New York, NY, on a hybrid basis (approximately 50% on-site). This position's salary range is $93,000 - $99,000 per year, with an annual incentive opportunity.

Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

Responsibilities
  • Install, configure, patch, and manage physical and virtual Linux servers.
  • Set up, configure, and oversee Apache web services.
  • Use third-party tools (SolarWinds/Splunk), automation, and shell scripts to monitor server and database performance, availability, and security.
  • Execute successful backups for all systems and databases and perform recovery operations as needed.
  • Ensure high availability of Oracle systems, document disaster recovery plans, and conduct regular testing.
  • Collaborate with team members to implement and support software solutions, customizations, and integrations.
  • Troubleshoot performance issues, system failures, and security incidents promptly.
  • Provide technical knowledge in current and upcoming Linux and Oracle-related technologies for existing and future use.
  • Ensure confidentiality; adhere to the AAA's information security and data privacy policies, procedures, and practices.
  • Attend on-site meetings and training sessions.
  • Demonstrate regular, reliable, and predictable job attendance.
Qualifications

Education & Experience: Bachelor's degree in Computer Science, Information Technology, or related field; 2 years of experience in Linux Administration; 2 years of experience in an IT support or Systems role; or an equivalent mix of education and experience.

Language Skills
: Ability to read and interpret documents such as legal files, business correspondence, and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators, and employees of the organization.

Communications Abilities
: (Verbal) Expresses oneself clearly in conversations and interactions with others; tailors speech to the level and experience of the audience; uses appropriate grammar and choice of words; expresses ideas in a concise, organized manner; maintains eye contact when speaking with others; (Written) Expresses oneself clearly and concisely in writing; tailors written communications to reach an audience effectively; uses graphics and other aids to clarify complex or technical information; spells correctly; writes using concrete, specific language; uses punctuation correctly; writes grammatically.

Reasoning Ability: 
Ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists; Ability to exercise sound judgment and make decisions consistent with the essential job functions.

Technology Skills: 
Proficiency in system administration, including Windows and Linux environments, network administration, protocols, security, and virtualization technologies (e.g., VMware, Hyper-V).
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