Join our Talent Network
Skip to main content

Human Resources Generalist

This job posting is no longer active.

Location: Fresno, CA, United States
Date Posted:

Save Job Saved

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected].


The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a skilled and motivated HR Generalist to join our team.  The position will be located in either our Fresno, CA, or Dallas, TX office on a hybrid basis. The budgeted annual salary range is $80,000 to $90,000, with 10% incentive opportunity.    
Named one of the 50 best nonprofits to work for by the Nonprofit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.     
  • Administers human resources plans and processes for a multi-state employee base; assists in development and implementation of personnel policies and procedures.
  • Partners with employees and management to communicate HR policies, procedures, laws, standards and government regulations; acts as a proactive business partner between employees and management to ensure that fair and consistent approach to policies and procedures are being applied.
  • Assists in resolving personnel matters, including conflict resolution; advises managers on employee relations issues, and creates productive relationships with managers and employees.
  • Develops and facilitates employee communication through surveys, newsletters, one-on-one meetings and training meetings or workshops.
  • Participates in developing department goals, objectives and systems; serves as lead and/or assists on HR projects; participates in staff meetings and attends meetings/seminars, on-site and off-site, as directed.
  • Assists in administering the AAA’s talent management and employee training system; assists in coordinating and maintaining a content library for curriculum/session management.
  • Maintains current knowledge of legal requirements and government reporting regulations affecting HR functions; assists in ensuring policies, procedures and reporting are in compliance.
  • Creates and posts job advertisements through a variety of sources; recruits, interviews and assists in selecting candidates for open positions; assists in coordinating new hire orientation and on-boarding process.
  • Partners with hiring managers to write job descriptions for positions; ensures that job descriptions are accurate and appropriately maintained/updated.
  • Maintains Human Resource Information System records and compiles reports from database, which typically contain complex and/or confidential information on the organization and its employees; keeps accurate records, files and archives records in a well-organized and secure fashion; maintains confidentiality.
  • Conducts or assists in conducting workplace investigations; prepares or assists in preparing formal written report of findings; suggests course of action for consideration; conducts or assists in conducting exit interviews to identify reasons for employee termination.
Education & Experience: Bachelor's degree in human resources, organizational behavior, psychology, sociology or related discipline; 5 years of progressive HR generalist experience; APHR, PHR, or SHRM CP required; or an equivalent combination of education and experience.     
Technology Skills: Intermediate proficiency in Microsoft Outlook, Microsoft Word, Microsoft Excel, Power Point and HRIS applications.     
Other: Ability to travel interstate by air, rail, or auto (5%).     

Click the button below to tell us about yourself. We will notify you about career opportunities and events that match your interests.

Join the AAA-ICDR Talent Network