Join our Talent Network
Skip to main content

Office Services Associate

This job posting is no longer active.

Location: New York, NY, United States
Date Posted:

Save Job Saved

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- [email protected].


Looking for an exciting opportunity in the legal industry? We have the perfect job for you! Our team of dedicated professionals is looking for an Office Services Associate to work with us in downtown New York City.

As part of our team, you will have the opportunity to work on office service tasks including scanning, ordering supplies, moving office equipment and furniture, and answering phones and performing reception duties. If you have a a passion for professionalism, service, communication, and problem-solving skills, we want to hear from you!

In addition to a competitive salary range of $43,500 - $47,000/year, we offer a 7.5% quarterly incentive opportunity to reward your hard work. Our employees enjoy rewarding careers in a fast-paced, results-driven environment and we have been recognized as one of the 50 best nonprofits to work for by the Non-Profit Times. We also provide comprehensive benefits, including medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. With our supportive work culture and excellent benefits package, you will feel valued and appreciated as a member of our team.

Don't miss out on this exciting opportunity to advance your career. Apply today and join our team of professionals!

Essential Duties and Responsibilities:

•    Process, distribute, and track incoming/outgoing mail, parcels, and courier deliveries (e.g., FedEx, UPS, USPS)
•    Sort, scan, date stamp, and upload incoming mail per department instructions
•    Operate mail equipment for folding, inserting, and metering outbound mail; troubleshoot issues
•    Create shipping labels and process various mail classes (certified, regular, first class)
•    Deliver/collect mail and packages; obtain courier manifests for manager
•    Operate printing/binding equipment; receive/process job requests; update stakeholders
•    Maintain cleanliness of office common areas and conference rooms
•    Maintain pantry supplies and beverage dispensers; ensure clean and organized staging areas
•    Perform general office tasks (e.g., answer phones, set up rooms, monitor ticket system, run errands)
•    Serve as substitute receptionist when necessary
•    Maintain regular, reliable, and predictable attendance
•    Attend on-site meetings and training sessions

High school diploma or equivalent, plus 1 year of related office/clerical experience, or an equivalent combination of education and experience.

•    Proficiency in Microsoft Office suite and ability to learn new applications
•    Knowledge of mail operations, postal regulations, and processing procedures
•    Ability to operate office machinery and equipment
•    Strong organizational and time management skills
•    Excellent customer service orientation


Click the button below to tell us about yourself. We will notify you about career opportunities and events that match your interests.

Join the AAA-ICDR Talent Network